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Naka-ku | Mon-Fri 10am-10pm, Sat 10am-6pm 052-952-7058

Privacy Policy

The legally binding version is the Japanese one: プライバシーポリシー.

This policy comes into effect on 15 October 2026. Quemadozone (hereinafter referred to as "the Studio") prioritizes the protection of your personal information and strictly complies with the Act on the Protection of Personal Information (APPI) and other relevant Japanese legislation.

Summary (Quick Guide)
  • Collected Data: Information provided via contact forms, emails, and phone calls.
  • Purpose: Managing bookings, service delivery, and responding to inquiries.
  • External Transfer: Data is processed via FormSubmit (USA) during form submission.
  • Retention: Communication history is generally stored for 12 months.
  • Your Rights: You may request access, correction, or deletion of your data at any time.

1. Data Controller

The entity responsible for the management of personal data at the Studio is as follows:

  • Company Name: Quemadozone 合同会社 (Capital: ¥1,000,000)
  • Director: Nana Yamazaki
  • Address: Sakura-dori 12-4, 460-0008 Nagoya, Japan
  • Contact: [email protected] / 052-952-7058

2. Types of Data Collected

The Studio collects only the minimum information necessary to provide professional recording services.

  • Contact Form: Name, email address, phone number, and recording requirements.
  • Direct Communication: Contact details provided during email exchanges or phone bookings.
  • Technical Data: Browser settings and local storage keys (refer to the Cookie Policy).

This information is collected based on the voluntary provision of data by the user.

3. Purpose and Legal Basis

Collected data is used exclusively for the following purposes:

  • Confirming studio bookings and coordinating session schedules.
  • Delivery of recorded files and professional communication after sessions.
  • Management of billing and payments as per the Terms of Use.
  • Responding to specific client inquiries and support requests.

4. External Data Processing (FormSubmit)

Our website contact form utilizes FormSubmit (formsubmit.co). Consequently, data entered into the form is temporarily transferred to servers located in the United States.

While the USA may have different data protection standards than Japan, FormSubmit employs data encryption and guarantees that data is not sold to third parties. By submitting the form, you consent to this international transfer of data.

5. Hosting and Data Storage

Website data and communication logs are managed by the following hosting provider:

  • Provider: XSERVER Inc.
  • Address: Grand Front Osaka Tower A 32F, 4-20 Ofuka-cho, Kita-ku, Osaka 530-0011, Japan

Data on the server is protected by industry-standard security measures to prevent unauthorized access.

6. Retention and Consent Management

Personal data is retained based on business necessity and legal obligations.

  • Communication Logs: Generally stored for 12 months and then permanently deleted.
  • Consent Management: The consent key "qmdz-consent" stored in localStorage is valid for 180 days.

Data that has exceeded the retention period, or data for which a deletion request has been received, will be erased securely.

7. Subject Rights and Requests

In accordance with the APPI, you possess the following rights regarding your data:

  • Right of Access: Requesting a copy of the personal data held by the Studio.
  • Right to Rectification/Erasure: Requesting the correction of inaccurate data or the deletion of unnecessary information.
  • Right to Restriction: Requesting the cessation of data use for specific purposes.

To exercise these rights, please contact [email protected]. We will respond promptly after verifying your identity.

8. Supervisory Authority and Jurisdiction

If you have concerns regarding the handling of your personal information, you may lodge a complaint with the following authority:

Personal Information Protection Commission (PPC)
Address: 3-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013, Japan
Website: https://www.ppc.go.jp

Any disputes arising from this policy or the processing of personal data shall be subject to the exclusive jurisdiction of the Nagoya District Court in the first instance.